Home » Uncategorized » Motorola Slips and Ships Refurbed Xoom Tablets With Old Customer Data
xoom-personal-data-revealed

Motorola Slips and Ships Refurbed Xoom Tablets With Old Customer Data

Your ads will be inserted here by

Easy Plugin for AdSense.

Please go to the plugin admin page to
Paste your ad code OR
Suppress this ad slot.

While other companies make absolutely sure that their customers’ data are as away from hackers as possible, Motorola appears to have taken a different step, although accidentally. If you are one among those who returned a Motorola Xoom Android tablet between March and October 2011, we encourage you to keep an eye on your credit score, because one extremely lucky hacker dude might be playing with your accounts at the moment.

Motorola has confirmed that out of 6,200 refurbished Xoom Wi-Fi tablets, 100 of them were still bearing previous customers’ data when they were sold on Woot.com. That means data such as email messages, passwords, bank account details, and media like photos and videos could have been on those devices when they reached the hands of new customers. If such info reaches the wrong hands, the original users might end up having a lot of sleepless nights in the future.

Motorola hasn’t so far given out details regarding how exactly this happened. They are just saying that the “information that may be accessible to the purchasers of the impacted refurbished tablets may include any information that the original user elected to store on the tablet”.

But to make sure that the previous customers do not end up becoming victims of information abuse, the company is offering a free 2-year subscription to Experian ProtectMyID identity theft alert service. (If you returned a Xoom between March and October 2011, you can sign up for the service by calling (866) 926-9803).

Motorola intends to retrieve the data loaded tablets from the new buyers. If you bought a Xoom tablet from Woot.com between October and December 2011, you can check whether your device is one of those 100 devices.

And to stay away from such troubles in the future, we recommend you to reset your device to factory settings before returning it to the company or selling it to someone, if it powers on that is. You can also keep the memory card with you or just erase everything on it.

About Leo Xavier

Check Also

wii-oculus-rift-hoverboard

Try Oculus Rift And Wii To Roam Around On The Back To The Future Hoverboard

Check out how you can fly in virtual space by using an Oculus Rift and a Wii Balance Board.

131129-amz

Amazon Appstore for Android Holiday Deals, Including Free Apps

There are tons of deals from the Amazon Appstore that will be offered starting now and throughout the holiday shopping season. They say that they will have "hundreds of titles that are eitehr free... or available between 50-90% off" the regular price.

131129-google

Black Friday: Google Play Store Apps, Games and Content on Sale All Weekend

Case in point, if you head over to the Google Play Store right now, you'll find that Google is celebrating all Cyber Weekend with discounts on all sorts of content. This includes many popular apps and games

131129-gtab

Black Friday Deal: Samsung Galaxy Tab 3 10.1-Inch for $100 Off

Your ads will be inserted here byEasy Plugin for AdSense.Please go to the plugin admin ...

131128-diy

Arduino Co-Creator Releases Plans for $200 DIY Mobile Phone

Mellis was one of the people who came up with the now hugely popular Arduino platform and now he has come up with plans for people to build their own cell phone for about $200 in parts.

131128-apple

No Discounts for Apple Black Friday, Just Free Gift Cards

If you were hoping to save yourself some cash as you brave the Black Friday shopping crowds, you'll want to go somewhere other than the official Apple Stores.