Asus Transformer Prime GPS Update Fail

The Asus Transformer Prime tablet update was happily welcomed, it not only brought Ice Cream Sandwich, but also a fix for the device’s latent GPS issues. But now it appears like the update hasn’t solved any problems and has even added to the agony.

As we reported earlier, the new update was supposed to bring “enhanced GPS speed”. It was said to allow the device to obtain satellite information via Wi-Fi, which would enable the GPS radio to lock-on quicker. But that is not happening at the moment and complaints have started to pile up.

Before the update it was thought that the Prime’s metal back plate was the reason for the device’s poor GPS performance. But that seems less likely now since the satellite information is being provided via a data connection. And also many users are reporting that the GPS no longer works after ICS was installed, but was working prior to the update.

Although some users are saying that the GPS is working fine, for many others it is completely borked. And where is Asus when all this is happening?

The company earlier stated that the tablet “is not a professional GPS device” and they have already removed details of a GPS radio from the device’s product page. That’s definitely not a good way to keep their customers with them, let alone attracting new ones.  Asus UK is offering refunds or extended warranties to ease customer tension, but that’s not really a good fix either.


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5 Comments

  1. lkjhgfdsa says:

    get finally today my transformer prime, i need to say quite disappointed to discovered that all advert arount prime was just a bag create from asus marketing, Asus transformer prime is good average tablet, not by sure the best. GPS is dead even outside, wi-fi is too weak and sound is very funny is acceptable quality only if you turn the machine very stupid decision from saus put speackier on the back and it doesnt make any sense.
    I will return this tableb, my vote is 3/5, i have returned even apple I-pad 2even more useless then prime, vote 2/5. I will wait for more cleaver tablet function and hardware.

  2. Marty says:

    My transformer prime is borked. I do not believe the metal cover is not the culprit. My evo 4g gets 14 view and 11 use sats inside my fry pan with lid made of metal. I can transmit the mock gps to my prime from my evo but it is flaky at best seems the comms inside the TFP are the prob. Need a fix asus. If i was filthy rich, I’d just get the tf700 in july and give my old one to the homeless. Seems they would have no need for the gps to work. Watch a firmware update for the prime 201 come out after the record sales of the tf700. Asus win win aah……

  3. Feenix3k says:

    We just had severe solar flair and a coronal ejection. Both reak havoc with gps and other devices as cell phones. This could have coincided with the update.

  4. Anonymous says:

    I don’t think it is successful. My TPrime just flashes the GPS icon forever. Horrible.

  5. Julie says:

    “And where is Asus when all this is happening?”

    What do you mean? They made an update attempt, which excluding this article, I’ve heard has been successful.

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