Some of us were excited when Apple announced the iOS 5 roll out. Unfortunately, reports claim that many iPhone owners who have upgraded are encountering problems. The problems range from lengthy downloads, lost contacts, paid apps that disappear and even bricked phones. Several of my friends bricked their phone and were left with no choice but to do a factory reset, and the painful result is erased notes, photos, videos, and contacts.
Users started tweeting about the problems about an hour after iOS 5 was rolled out. Here are some of the reported cases with suggested fixes, but some do not have any solutions yet. These might give you a clue on what to do if you face the same situation.
- “Error-34”: This means that iTunes is reporting to the Apple server that your disk no longer has sufficient space but for some users, this may not be the case. There is no solution to this one yet but the error arises when users compress their files to 128 kbps. In the upgrade, the file is being reverted to its uncompressed form so the problem emerges.
- “Internal Error 3200”: This one indicates that the authentication servers of Apple are not responding. To fix this, Apple has opened new server space to enable faster downloading but the demand for the update is now declining because of the problems the users have encountered.
- “Error 1603”: The cause of this problem is still unidentified. It is supposed to put your iPod or iPhone into recovery mode but it has failed to perform that. This is the case of the “bricked” device as referred to by the users. The only solution to this is to put your phone into forced recovery mode and be prepared to lose your stored data. It is indeed a great idea to make some back-up copies of your data before updating your operating system.
When putting your phone into forced recovery, follow the enumerated steps:
- Disconnect the USB cable from your iPod or iPhone but make sure to leave the other end connected to the computer.
- Do not forget to turn off your device. After this, a red slider will appear. Slide this one and wait until your phone shuts off. If the power button does not turn off the device, press the Sleep/wake button or the home button until it shuts off.
- The Home button should be pressed and held while reconnecting the USB cable to the phone and until the device turns on.
- Release the button when “Connect to iTunes” screen appears. Follow the prompts.