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Apple iPhone 4 still not recommended by Consumer Reports

Vancouver is still experiencing severe shortages of iPhone 4s, and Apple fans are as desperate as ever to get one.  Camping out overnight for the slightest possibility of one becoming available. Despite this popularity, Consumer Reports is remaining steadfast in its initial assessment of the device; they still won’t recommend buying the iPhone 4. This is largely because of the whole “antennagate” and “death grip” situation. Due to these dropped calls and reception issues, Consumer Reports said not to buy it.

Apple addressed these problems by giving out free bumper cases, and that comes to an end on September 30. After that day, the solution to address the problem will be on the onus of the owner, unless a revised iPhone 4 will be issued afterwards.  At this point, Consumer Reports isn’t changing their mind, and they don’t think you should buy the iPhone 4 until a “real” fix comes along.

“Our tests found the Bumper successfully mitigates the iPhone 4’s reception issue, which was a weak point in the phone’s otherwise-stellar performance in our tests. And we agree with Apple that not all iPhone 4 owners will experience reception difficulties with the device. But putting the onus on any owners of a product to obtain a remedy to a design flaw is not acceptable to us. We therefore continue not to recommend the iPhone 4, and to call on Apple to provide a permanent fix for the phone’s reception issues.”

Your best bet is to wait for an updated version of the iPhone 4 that fixes the reception problem, and it should be from the inside-out rather than the outside-in.



About Michael Kwan

A freelance writer and tech geek from Vancouver. Find me at michaelkwan.com and follow me on Twitter @michaelkwan.

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  1. I own and use the Apple IPhone 4. I have been very happy with it and believe it to be a wonderful product. I always use a case and so there is no problem with any dropped signal although I first used the phone without a case and experienced no problems. I have always found Apple products on the leading edge of technology and very well built. I am willing to pay more for their expertise and quality. You get what you pay for in this case.and now I very enjoy watching video on my new iphone by use Aneesoft iphone converter,so cute!

  2. For all Iphone users some points to ponder.

    1. You were not forced to buy the Iphone.
    2. Just because you paid some ungodly amount of money for a phone. Does not give you any special right to special attention
    3. If your low end phone is working and you Iphone is not. Don’t automatically assume the carrier is at fault.
    4. Do call customer service from another phone. If possible. Many phones have lock outs. That prevent certain functions from being done. Many time you tech support person on the other end may have you reboot (reset, power cycle). In doing these you will be disconnected. If the person on the other end is busy. Don’t figure they can call back immediately.
    5. Don’t assume that the phone manufacturer is totally incapable of making mistakes.
    6. Don’t call in after having issues for two years. Expecting a company to offer credits for the last year.
    7. Read your contract. Most cellphone companies will say, “That they cannot guarantee coverage under every circumstance”.
    8. Don’t assume that cell phone personnel has access to your wifi passwords. Many companies use special setups. You may be refered to them. Same applies to routers.
    9. Don’t assume that all issues can be solved in 3 minutes or less
    10. Don’t throw other companies around like that is going to scare them into doing something that will work. In fact may cause the exact opposite to happen.
    This will apply to all carriers and phones

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